This mother’s day, Avaya’s Zang has an answer for all those who are either memory or time zone challenged. Among the many applications Zang can deliver, you can now record a message and have it delivered at the local time you select.
In this podcast, Mo Nezerati, GM of Zang and Doug Green, publisher of Telecom Reseller discuss Zang and the way in which Zang’s cloud based possibilities are changing the UC and UCaaS landscape with creative solutions for many industries and needs. Among these are the ability to pre-record a message and deliver it to a recipient at a pre-selected time.
Avaya unveiled Zang earlier this year at Enterprise Connect, as a communications platform and communication applications- as- a-service that revolutionizes the way businesses can use communications to connect with their customers and employees. Zang offers easy to use drag and drop tools, pre-built applications and robust APIs that make it possible for anyone to leverage the best of the web to quickly build and deploy applications that communications-enable consumer or enterprise applications and services.
Visit Zang
Don’t forget to Call Mom With Avaya’s Zang
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IBM and Oracle Creating New Experiences
There are a number of advancements being made in the tech world, of course the well known multinational technology and consulting corporation, IBM is leading in these advancements. They work closely with Oracle organizing web commerce for corporations to improve the user experience for their customers, which often times means improving the experience for the employees dealing with the customers.In today's consumer driven world, customer experience is of utmost importance, that said what ways can big corporations like IMB, or Oracle make a user experience that not only meets their needs, but keeps them coming back? The answer lies in tracking consumer habits or targeting the right audience, to create meaningful user experiences.
In this podcast, Ted Grunebaum, an associate partner of Enterprise Transformation at Global Business Services for IMB discussed in detail with freelance reporter Kate Clodfelter, the work IBM is currently achieving with Oracle to make these user experiences a reality.
IBM was founded in 1911, is headquartered in Armonk, North Castle, NY with offices across the globe, and has a current stock price of $144.05. To find out more on the advancements IBM is making in the tech world, visit http://www.ibm.com/us-en/.
For more on Oracle and the conferences held, go to http://www.oracle.com/index.html
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UTC Installs New Chairman and Board Officers
WASHINTON, May 10, 2016 (GLOBE NEWSWIRE) -- At the annual meeting of the membership of the Utilities Technology Council (UTC) last week, the Board of Directors approved new officers for the 2016-2017 board-year. The meeting was held in conjunction with...
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magicJack Announces Plans to Redomesticate Parent Company to the U.S.
Expected to open stock to persons restricted from investing in non-U.S. companies Process expected to take approximately 4-6 monthsPlan to be submitted for shareholder approval at 2016 annual meetingWEST PALM BEACH, Fla. and NETANYA, Israel, May 10, 2016 (GLOBE NEWSWIRE) -- magicJack VocalTec, Ltd (Nasdaq:CALL), a leading cloud-based communications company, today announced plans to change its parent company's place of incorporation to the U.S. from Israel. The redomestication process is expected to take approximately 4-6 months and will be submitted for shareholder approval at the 2016 annual meeting expected to be held in the next several months. The proposed redomestication will be subject to the receipt of necessary regulatory approvals, approval by magicJack's shareholders and satisfaction of other conditions. The redomestication will make magicJack stock eligible for purchase by investors who are restricted from investing in non-U.S. companies. As of March 31, 2016, magicJack had approximately $22.0 million in net deferred tax assets for Israeli net operating losses related to prior operations of the parent company included on its Balance Sheet. If the redomestication is approved by magicJack shareholders, magicJack would likely not be able to utilize those net deferred tax assets and would need to establish a corresponding valuation allowance. Estimated costs of the redomestication, along with a discussion of the benefits and risks of the redomestication, are expected to be included in the proxy statement for the 2016 annual shareholders meeting. “We are pleased to be redomesticating our parent company to the U.S. and believe this step will make us an attractive security for large institutional investors who cannot hold a position in non-U.S. companies. We plan to fully maintain our Israeli operations as they are critical to our business,’’ said Gerald Vento CEO of magicJack. Important Additional Information About the Redomestication This press release may be deemed to be solicitation material in respect of the proposed redomestication. The proposed redomestication will be submitted to the shareholders of magicJack for their consideration. In connection with the proposed redomestication, magicJack will file with the Securities and Exchange Commission (the “SEC”) a proxy statement. Shareholders of magicJack are urged to read the proxy statement when it becomes available and any other relevant documents filed with the SEC, as well as any amendments or supplements to those documents, because they will contain important information. Shareholders of magicJack will be able to obtain a free copy of the proxy statement, as well as other filings containing information about magicJack at the SEC’s Internet site (http://www.sec.gov). Copies of the proxy statement and the SEC filings that will be incorporated by reference in the proxy statement can be obtained, free of charge, by directing a request to Investor Relations, (561) 749-2255, 12 Beni Gaon Street, Building 2B, Poleg Industrial Area, Netanya, Israel 42504. magicJack and its directors, executive officers and other persons may be deemed to be participants in the solicitation of proxies in respect of the proposed transaction. Information regarding magicJack's directors and executive officers is available in its Annual Report on Form 10-K/A for the year ended December 31, 2015, which was filed with the SEC on April 29, 2016. Other information regarding the participants in the proxy solicitation and a description of their direct and indirect interests, by security holdings or otherwise, will be contained in the proxy statement and other relevant materials to be filed with the SEC when they become available. You may obtain free copies of these documents as described in the preceding paragraph. About magicJack VocalTec Ltd.magicJack VocalTec Ltd. (Nasdaq:CALL), the inventor of magicJack and a pioneer in Voice over IP (VoIP) technology and services,
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Contact Center Quality Management
Just managing contact center agents is not enough. You need to ensure the quality of customer/agent interactions generate satisfied callers who want to continue doing business with you. This is called quality management. Did you know that 96% of the dissatisfied customers won’t even contact the business to discuss their experience? Did you know that 86% of consumers quit doing business with a company because of a bad customer experience? Finally, 51% said they would only try to reach support once before giving up on a purchase. Quality management can reduce these numbers.
Nigel Olding, Sr. Product Manager at Enghouse Interactive www.enghouseinteractive.com and Gary Audin discuss quality management as applied to the contact center in this EDUcast. The EDUcast explores the tools, processes, and procedures that should be adopted by a contact center that produces a highly effective site that will satisfy both customer and agent requirements.
What you will learn in this EDUcast:
Overview of Quality Management Tools
Drivers for using Quality Management Tools
How to quickly identify training gaps and improve coaching
Methods for reducing liability and maintaining compliance
Tactics to boost agent skill levels, satisfaction, and retention
Enghouse Interactive’s www.enghouseinteractive.com integrated suite of solutions includes omnichannel contact center, self-service, attendant operator consoles, and workforce optimization. This wide portfolio places Enghouse in the unique position to offer customers and partners a fully featured single vendor solutions. These solutions support the full range of deployment methods from premise-based to private, public, or community cloud and even hybrid requirements.
The solutions scale from a single site call reception console to multi-tenanted, multimedia contact centers with users in excess of 10,000. They have more than 1 million agent seats handling over 1 billion interactions through their systems daily – making Enghouse Interactive one of the biggest providers of customer contact solutions in the world.
Visit www.enghouseinteractive.com and watch the EDUcast below
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AOTMP Launches “State of the Telecom Management Industry” Symposium Enrollment For Telecom Vendors
INDIANAPOLIS, May 12, 2016 (GLOBE NEWSWIRE) -- AOTMP, a global leader in telecom management best practices and industry standards, opened registration today for the 2016 “State of the Telecom Management Industry” Vendor Symposium. The event, specifically for telecom and information technology vendors, will be held in Orlando, Florida on Monday, October 17 and Tuesday, October 18. This year’s symposium, which focuses on the relationship between telecom vendors and enterprise clients, is the first AOTMP vendor-only event to take place in several years. The subject matter encompasses a multitude of industry-specific research conducted by AOTMP that brings to light key business takeaways such as methods to accelerate business, improve market value, optimize revenue potential, and maximize customer retention. The itinerary of this two-day event also includes a panel discussion with telecom professionals on the enterprise side of the industry. The panel session will provide telecom vendors an intimate, inside look at the pain points, frustrations, success stories, and key factors that influence enterprise telecom and technology buying decisions. The end goal of the symposium is to provide telecom vendors with information that will help them align their company’s best practices and standards to best support their prospects and clients. “For over ten years now, AOTMP has been collecting data from thousands of enterprise environments all over the globe and has gained significant insight into what works, what doesn’t work, and what’s important to them in their fixed and mobile telecom environments,” states Tim Lybrook, CEO of AOTMP. “With this research data, combined with two all-star panels of enterprise speakers, AOTMP is very excited to bring unique insight to telecom vendors in October.” The “State of the Telecom Management Industry” Symposium has limited seating; all interested telecom and IT vendors are strongly encouraged to register early. For more information, visit AOTMPConference.com or email contact information and inquiries to events@aotmp.com. ABOUT AOTMPAOTMP is an information services company that assists organizations in taking their fixed and mobile environment to a greater level of performance, and helps telecom vendors achieve excellence in creating value for their clients. Using information and analytics to drive efficiencies, performance and productivity, business solutions are based on the patented Efficiency First® Framework which drives adoption and utilization of industry standards and best practices to create a high-performing telecom management ecosystem. AOTMP’s clients represent $24+ billion in annual telecom spend and include 100+ of the Fortune 500, small and medium businesses, public sector organizations and industry suppliers. For more information, visit aotmp.com.CONTACT: MEDIA INQUIRIES:
Kerri Pinger
Marketing Manager, AOTMP
+1.317.275.7237
media@aotmp.com
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Edgewater Networks Spotlights Network Edge Orchestration at the Metaswitch Forum 2016
SAN JOSE, Calif., May 12, 2016 (GLOBE NEWSWIRE) -- Edgewater Networks announced today that Network Edge Orchestration, a hybrid cloud-edge delivery platform for security, service management and analytics, will be the spotlight solution featured at the Metaswitch Forum 2016. The event takes place on May 16-19 in Scottsdale, AZ.
Service providers use Network Edge Orchestration to simply and cost effectively deliver high quality Hosted PBX and SIP Trunking services to businesses of all sizes. Network Edge Orchestration consists of the cloud-based EdgeView Service Control Center and the customer premises based EdgeMarc Intelligent Edge. When combined with Metaswtich core networking components and Perimeta SBCs, Network Edge Orchestration offers an end-to-end, core to edge, service management and analytics platform for IP Communications services.
The cloud-based EdgeView Service Control Center offers a central interface to manage service quality from network core to IP endpoints, collect service quality data for reporting and analytics, and troubleshoot and remediate service quality issues. The EdgeMarc Intelligent Edge offers zero-touch provisioning and configuration, security, active service quality management, and provides complete visibility into service quality on both the service provider WAN and customer LAN. Network Edge Orchestration gives service providers quicker time to market and simplified deployments while reducing or eliminating costly truck rolls and minimizing customer support costs.
"Edgewater Networks is proud to be a Premier sponsor of the Metaswitch Forum this year," said Dave Norman, CEO of Edgewater Networks. "With Network Edge Orchestration in their delivery environment, Metaswitch customers have a flexible, scalable platform optimized for the remote management of end customers and rapid scaling of service delivery."
Metaswitch and Edgewater Networks are long time technology partners with many leading service provider customers. During exhibition hours, Edgewater Networks will demonstrate how Network Edge Orchestration is delivered alongside the Metaswitch platform. Visit Edgewater Networks at Booth #36.
Edgewater Networks will also be hosting two presentations at Metaswitch Forum.
Tuesday, May 17 at 1:50 pm in Moor 2 – "A Network Edge Orchestration Reference Architecture for Hosted PBX and SIP Trunking"
Wednesday, May 18 at 4:25 pm in Moor 2 – "A Need for Service Control Centers: Managing the Intelligent Edge"
Metaswitch Forum 2016
Themed "New Models for Network Operators," Metaswitch Forum will take place on May 16 - 19, 2016, at the Fairmont Scottsdale Princess. The annual Metaswitch Forum brings together network operators, technology vendors and expert speakers from around the world for three days of education on innovative products and solutions, key industry trends and best practices for network transformation, virtualization and support. Please visit http://www.metaswitch.com/forum-2016, search #m4um16 or follow @metaswitch on Twitter for details.
About Edgewater Networks, Inc.
Founded in October 2002, Edgewater Networks is a market leader in enabling IP-based voice, video and data services. Service providers and enterprises of all sizes use Edgewater Networks solutions to simplify customer premises configurations for quick and smooth installations, reduce time to market and deliver rapid return on invested capital. The company helps customers deliver intelligence at the network edge with its Network Edge Orchestration platform that includes Intelligent Edge ESBCs and the EdgeView Service Control Center. To learn more, please visit www.edgewaternetworks.com or follow us on Twitter at @ewn_inc.
CONTACT: Rosa Lear
Director of Marketing
rlear@edgewaternetworks.com
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Network Diversity = Network Survival
A podcast with Christopher Lodge, President and COO of United Fiber & Data (UFD) www.ufd.com and Gary Audin
Your hear about redundancy. It is live and backup equipment, service, or carrier. What if the live and backup are hit by a common fire, hurricane, cable cut, malicious behavior, or flood. Then the redundancy does not work. You need diversity, physical diversity. In networks that means two transmission paths that are separated by miles not feet. Consider hurricane Sandy. What about the burned out cables sharing the Baltimore train tunnel. The primary and alternate transmission paths shared the same physical corridor and went down together.
Christopher Lodge, President and COO of United Fiber& Data (UFD) www.ufd.com and Gary Audin discuss the requirement for diversified network routing to deliver business continuity in this podcast recorded at the INCOMPAS conference. UFD offers physically diverse transmission paths in the Northeast corridor and Manhattan to enterprises, VARs, and carriers. Christopher explains how geographic diversity and good planning can also deliver faster service restoration when a failure occurs.
United Fiber & Data (UFD) www.ufd.com provides a superior alternative for fiber networking and broadband solutions. As a privately owned and operated network, it is strategically positioned west of the North East Corridor's traditional route. UFD is diverse to single points of failure between New York City and Northern Virginia. Their data centers offer a cost-effective delivery of ISP bandwidth and carrier interconnects for their customers. UFD’s hands-on Professional Services Group offers a complete suite of solutions that has the backing of an owner-operated, highly redundant, and secure infrastructure.
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Plantronics Manager Pro v3.8 helps the channel build sales in SaaS era
Plantronics manufactures a family of products that will become more critical than ever as UC becomes UCaaS: end points. For decades the basic model of many companies in the channel focused on installing and selling the big chassis, often leaving smaller components such as end points as a side sale or an add on. But as the channel embraces a recurring income model, the end point has become central to the end user experience, and therefore the success of the agreement that produces the recurring income.
Even with excellent underlying cloud services in place, the wrong end points can create a poor experience triggering customer defections. The Plantronics Manager Pro is a software subscription service that customers and partners can use to manage audio communications devices. Now, IT and contact center managers can gain insights from voice interactions, turning the headset into a data aggregation tool by using analytics to improve collaboration and customer service at the point of interaction.
In this podcast Chris Thompson, Vice President of Enterprise Product Marketing discusses with Telecom Reseller's Doug Green how Plantronics is helping the channel use this new tool to craft better solutions for their customers, and how ManagerPro helps IT teams and actual final end users.
Read the press release here. Listen to the podcast below.
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Fiber; Buy, Lease, Light
By Gary Audin
You want fiber to your building and/or data center. Most of the time that direct fiber connection, especially for 1 to 100 Gbps, is not available in your area. But the CIO wants a fiber connection for business continuity, security, reliability, as well as network diversity. You can select to buy a dark fiber connection, lease one, or connect to a lighted fiber. You want a provider that offers all three types so you can migrate into any of the three connection types.
Jim Hintze, SVP of sales at FiberLight www.fiberlight.com and Gary Audin discuss accessing fiber networks in this podcast recorded at the INCOMPAS conference. FiberLight expects to connect 10,000 buildings this year offering services to VARs and enterprises.
FiberLight owns and manages over 1.6 million fiber miles in over 44 metro areas across the United States. It also maintains over 17,000 backbone access points, 1,700 on-net locations, and presence in over 100 data centers across the country.
“Demanding U.S. government agencies and industries rely on FiberLight for best-in-class customer service and network reliability and security,” comments Jim Hintze. “Our evolving dark fiber reach affords carriers, enterprise and government customers that rely on critical high-bandwidth applications to gain greater access to cloud-based services.”
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INCOMPAS Moves Ahead
By Gary Audin
The carrier and service provider landscape is changing. In the past, carriers met and networked with other carriers and vendors. So has the association changed for them changed to INCOMPAS, formerly known as COMPTEL. The name has changed and the membership has expanded. Members now include Facebook, Amazon, Google, Twitter, and Cisco Systems.
Chip Pickering, the CEO of INCOMPAS www.incompas.org , and Gary Audin discuss the recent INCOMPAS Show in this podcast. Chip explains the association’s core values and how they have evolved into the present association. They discuss the exhibitors, vendor/provider networking, and the association’s name change.
INCOMPAS, the Internet and competition association, is the leading trade group advocating for competitive networks. The association promotes competition, innovation, and new network deployment for both wired and mobile networks. INCOMPAS represents Internet, communications and technology companies large and small, advocating for laws and policies that promote competition, innovation, and economic development. Learn more at www.incompas.org or follow them on Twitter: @INCOMPAS.
Register for the next INCOMPAS Show is in Dallas TX at the Gaylord Texan Resort Hotel & Convention Center October 23 – 26, 2016.
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Statement Regarding Commission Circulation of an Order in IB Docket No. 13-213
COVINGTON, La., May 13, 2016 (GLOBE NEWSWIRE) -- The Office of the Chairman of the Federal Communications Commission has informed Globalstar, Inc. (NYSE MKT:GSAT) that an Order in Docket No. 13-213 has been circulated and is now pending action by the full Commission. L. Barbee Ponder, Globalstar’s General Counsel & Vice President Regulatory Affairs, commented, “The Commission's staff has spent a tremendous amount of time and effort on this lengthy proceeding. We look forward to the Commission adopting a final order authorizing Globalstar’s TLPS.” Additional information regarding the proceeding will be provided in the near future. About Globalstar, Inc. Globalstar is a leading provider of mobile satellite voice and data services, leveraging the world’s newest mobile satellite communications network. Customers around the world in industries like government, emergency management, marine, logging, oil & gas and outdoor recreation rely on Globalstar to conduct business smarter and faster, maintain peace of mind and access emergency personnel. Globalstar data solutions are ideal for various asset and personal tracking, data monitoring and SCADA applications. The Company's products include mobile and fixed satellite telephones, the innovative Sat-Fi satellite hotspot, Simplex and Duplex satellite data modems, tracking devices and flexible service packages. For more information, visit www.globalstar.com. Note that all SPOT products described in this press release are the products of SPOT LLC, which is not affiliated in any manner with Spot Image of Toulouse, France or Spot Image Corporation of Chantilly, Virginia. For more information, visit www.globalstar.com.CONTACT: Investor Contact Information:
Email: investorrelations@globalstar.com
Phone: (985) 335-1538
Media Contact Information:
Email: allison.hoffman@globalstar.com
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BlueJeans turns video into three levels of a video conferencing
BlueJeans turns video into three levels of a video conferencing experience with IT management tools to boot: A Podcast from the The Channel Daily News
Don Witt of The Channel Daily News by Telecom Reseller speaks with Lori Wright, the CMO of Bluejeans about how BlueJeans has delivered video quality and better user experience with three levels of service for their customers including:
Business – 25 participants
Enterprise – 100 Participants
Prime Time – 100 Presenters & 5000 Participants
Often overlooked by other video companies, Bluejeans pays close attention to the support organizations with an IT Command Center.
It is all about the experience with BlueJeans and they want to deliver the best video experience in the market.
Interoperability
Incorporate video into existing workflows to quickly grow culture, efficiency, and effectiveness across your workforce
Scalability
Manage, secure, and customize your video communication deployment to address real time video needs from small meetings to large events
Integration
A delightful and consistent experience accelerates adoption and ensures a video-first culture, with less time needed for end user training and support
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Real Time Communications Without Boundaries
In a communications world that is changing rapidly, Network Functions Virtualization (NFV) and a Communications API availability is now mandatory to survive. A Channel Daily News Exclusive Podcast
Sanjay Bhatia, VP, Solutions Marketing & Strategy, discusses Real Time Communication strategy which includes Kandy- Genband API and the NFV capabilities including elastic scalability offered to their service provider, carrier, Cable and MSO customers for servicing enterprise with Don Witt of The Channel Daily News from Telecom Reseller.
GENBAND is a global leader in real time communications software solutions for service providers, enterprises, independent software vendors, systems integrators and developers in over 80 countries. Its market-leading Network Modernization, Unified Communications, Mobility and Embedded Communications solutions enable customers to quickly capitalize on growing market segments and introduce differentiating products, applications and services. GENBAND is headquartered in Plano, Texas and has operations, R&D and resources around the globe that provide world-class support and services for its vast customer base.
Real Time Communications Without Boundaries
GENBAND’s real time communications solutions help its customers connect people to each other and address the growing demands of today’s consumers and businesses for real time communications wherever they happen to be. The company’s comprehensive solutions suite empowers its customers to enrich their service offerings with real time contextual communications, providing a richer, more engaging user experience. GENBAND’s technology is deployable in the network, on premise or through the cloud.
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Alliance Communications Management Enlists in AOTMP Efficiency First® Solution Certification Process
INDIANAPOLIS, May 17, 2016 (GLOBE NEWSWIRE) -- AOTMP is pleased to announce the participation of Alliance Communications Management (Alliance) in the Efficiency First® Vendor Solution Certification Program. In this certification program, Alliance demonstrates corporate accountability and commitment to customer satisfaction by taking the initial step toward validating their business practices and client solutions. Upon completion of the diagnostic portion of the certification, Alliance will uncover new opportunities to serve clients even more effectively and efficiently. Alignment of Telecom Management best practices from AOTMP’s Efficiency First® Framework will ensure Alliance’s prominence as a leader in the industry well into the future. “Savvy enterprises seek qualified differentiators such as solution certification to make informed buying decisions. Enterprises also seek vendors that strive to lead the market by adapting to changing business demands,” according to Timothy C. Colwell, AOTMP Senior Vice President, Efficiency First® Adoption. “Alliance is committed to achieving these goals and we are delighted to work with them on their endeavors.” Rob Hunter, CEO of Alliance Communications Management states, “AOTMP’s certification process will provide us additional clarity into our future initiatives and priorities as we continue in our quest to provide the highest levels of support, cost compression, and strategic insights to our clients. The opportunity to gain insights from the recognized thought leader in the telecom management industry is tremendously valuable and underscores our ongoing commitment to delivering uncommon value to our clients.” “For the last 20 years, we have relied on input from our clients and employees to fine-tune our service offering,” adds Scott Davis, COO of Alliance. “Being able to combine that feedback along with the insights and expertise of AOTMP will give our team confidence to invest more heavily in aspects of our business that yield the greatest value to our clients.” ABOUT AOTMPAOTMP is an information services company that helps organizations take their fixed and mobile environment to a greater level of performance and assists telecom vendors in achieving excellence in creating value for their clients. Using information and analytics to drive efficiencies, performance and productivity, business solutions are based on their patented Efficiency First® Framework. For more information, visit aotmp.com. ABOUT ALLIANCE COMMUNICATIONS MANAGEMENTSince its inception in 1998, Alliance Communications Management (Alliance) serves as an outsourcing firm focused exclusively on Telecommunications Lifecycle Management (TLM) and Telecommunications Expense Management (TEM). Alliance provides clients with telecommunications management resources and processes required in today's complex telecommunications environment including: consolidation of invoices from multiple carriers to simplify A/P processes, resolution of service issues with carriers, optimization of wireless rate plans/pools, strategic contract negotiation, management of the deployment of services across your sites, and implementation of turnkey telecommunications management systems. For more information, please visit: www.AllianceManaged.com.CONTACT: MEDIA INQUIRIES:
Kerri Pinger
Marketing Manager, AOTMP
Tel: +1.317.275.7237
media@aotmp.com
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Edgewater Networks Announces Network Edge Orchestration Certification and Interoperability with Re-invent Cloud Communications
SCOTTSDALE, Ariz., May 17, 2016 (GLOBE NEWSWIRE) -- Edgewater Networks and Re-invent Telecom, a wholly owned division of Saddleback Communications, announced today that Edgewater Networks' Network Edge Orchestration platform is newly certified to interoperate with Re-invent's wholesale cloud-based VoIP turnkey service offerings."Re-invent is excited to add Edgewater Networks' EdgeMarc Intelligent Edges and EdgeView Service Control Center to our Cloud Communications deployment model", said Ray Napoletano, Senior Manager, Business Development with Saddleback Communications, "This will help get customers to market faster while delivering the highest quality voice experience. With Metaswitch running in our core, and Edgewater Networks' Intelligent Edges on the customer premises, our customers will have full core to edge network visibility and monitoring of service quality."
Edgewater Networks' EdgeMarc Intelligent Edges combine voice and data traffic management, service quality monitoring, and SIP security into a single, easy to use and configure edge solution. EdgeMarc Intelligent Edges delivers continuous connectivity through WAN link redundancy and service survivability. Intelligent Edges are available in a variety of hardware and software form factors to support any size customer deployment.
With Network Edge Orchestration, Re-invent customers will have visibility into end user networks in Over the Top (OTT) deployments. Intelligent Edges offer Zero Touch Provisioning, and Remote Management of network endpoints for secure IP Communications.
"Our Network Edge Orchestration approach to delivering security, service management, and analytics in an unlimited number of deployment scenarios, including OTT, lends itself well to Re-invent Telecom's architecture," said Brian Gregory, Senior Director of Product Management at Edgewater Networks. "We can help Re-invent's customers deploy efficiently and economically to scale quickly in the rapidly growing IP Communications market." About Re-invent Telecom
Re-invent Telecom, a division of Saddleback Communications provides wholesale cloud-based Voice/VoIP service through our award-winning reseller partner program. Re-invent delivers reliable, high-quality Hosted VoIP services including Hosted PBX & UC, SIP Trunks, and Hosted Contact Center all built on Metaswitch the global leader in communications network software technology. Our turnkey solution allows our partners to generate revenue quickly and build a successful cloud voice business while keeping full ownership and control of their customers. For More Information Contact Re-invent Telecom at 855.245.1433 or www.re-inventtelecom.com About Edgewater Networks, Inc.
Founded in October 2002, Edgewater Networks is a market leader in enabling IP-based voice, video and data services. Service providers and enterprises of all sizes use Edgewater Networks solutions to simplify customer premises configurations for quick and smooth installations, reduce time to market and deliver rapid return on invested capital. The company helps customers deliver intelligence at the network edge with its Network Edge Orchestration platform that includes EdgeMarc Intelligent Edges and the EdgeView Service Control Center. To learn more, please visit www.edgewaternetworks.com or follow us on Twitter at @ewn_inc. Edgewater Networks Contact:
Rosa Lear
Director of Marketingrlear@edgewaternetworks.com
CONTACT: Rosa Lear
Director of Marketing
rlear@edgewaternetworks.com
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AOTMP Launches New Solution in its Portfolio of Telecom Management Solutions
INDIANAPOLIS, May 19, 2016 (GLOBE NEWSWIRE) -- AOTMP, a global leader in telecom management best practices and standards, announced the most recent addition to its solutions: The Telecom Management Ecosystem Vendor Membership. The Ecosystem is a virtual marketplace and information portal specifically designed for like-minded enterprise and vendor professionals who strive to align with the Efficiency First® Framework methodology, which is a disciplined and best practice-driven approach to managing fixed and mobile telecom environments. Telecom vendors who join the subscription-based Ecosystem membership are afforded numerous benefits which include content, best practices and articles that provide insight into enterprise pain points; as well as statistics and telecom data to share with internal and/or external customers. Vendor Ecosystem members also receive a co-branded benefit paper to utilize in marketing efforts, have access to a members-only discussion group, receive a vendor listing on The Telecom Management Ecosystem Hub and have permission to use the Telecom Management Ecosystem member logo in company marketing materials and/or website. “We developed the (Telecom Management) Ecosystem to serve the needs of our industry,” states Timothy C. Colwell, Senior VP, Efficiency First® Adoption. “There are a great many enterprises who are searching for vendors that aspire to Efficiency First® Framework principles. The Telecom Management Ecosystem allows synchronization of both parties to create more sustainable vendor-client relationships.” ABOUT AOTMPAOTMP utilizes telecom management best practices and industry standards to assist organizations in taking their fixed and mobile environment to a greater level of performance; and supports telecom vendors to achieve excellence in creating value for their clients. Using information and analytics to drive efficiencies, performance and productivity, solutions are based on the patented Efficiency First® Framework methodology to create a high-performing telecom management ecosystem. AOTMP’s clients represent $24+ billion in annual telecom spend and include 100+ of the Fortune 500, small and medium businesses, public sector organizations and industry suppliers. For more information, visit aotmp.com.CONTACT: MEDIA INQUIRIES:
Kerri Pinger
Marketing Manager, AOTMP
Tel: +1.317.275.7237
media@aotmp.com
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Masergy Upgrades its UCaaS Analyst
Masergy, owner and operator of the largest independent Software Defined Platform in the world delivering hybrid networking, managed security and cloud communications, recently announced the addition of powerful service management and in-depth reporting capabilities to its UCaaS Analyst cloud-based unified communications performance monitoring portal. See the press release at http://tinyurl.com/h4ndwbv
Doug Green, Publisher of Telecom Reseller, speaks with Dean Manzoori, VP of Product Management for UCaaSat Masergy, about this upgrade.
More at www.masergy.com
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Introducing Dictum Health
Experts in mobile, cloud and clinical sciences, Dictum Health is transforming the way telehealth is delivered by leveraging innovation and quality to provide the Next Evolution in the Continuum of Care.
Doug Green, Publisher of Telecom Reseller, speaks with Elizabeth Keate, VP Product Management, about the company and what they do.
More at www.dictumhealth.com
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Transforming TDM to IP Generates Opportunities
Arguments for migrating from TDM to IP platforms have traditionally contained the value added IP features and functions. This is worth pursuing but does not automatically pay for itself. One of the emerging advantages is the ability to respond to market changes and customer requirements in nearly real time. Carriers can then compete with OTTs and social networks with quality services.
How this can work and the issues involved are part of the discussion between Patrick Joggerst, SVP Sales and Marketing at Genband www.genband.com in this podcast recorded with Gary Audin at the Perspectives 16 conference hosted by Genband. Patrick covers the Genband approach to network and enterprise transformation. He explores the capabilities of Kandy with open APIs and SDKs that allow rapid application deployment which can significantly accelerate the time-to-market for services. He discusses the power of analytics that over shadow the information produced by the CDR.
GENBAND is a global leader in real time communications software solutions for service providers, enterprises, independent software vendors, systems integrators, and developers in over 80 countries. Its Network Modernization, Unified Communications, Mobility, and Embedded Communications solutions enable customers to capitalize on growing market segments and introduce differentiating products, applications, and services. The company’s comprehensive solutions suite empowers its customers to enrich their service offerings with real time contextual communications, providing a richer, more engaging user experience.
For more information, visit www.genband.com.
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