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FairPoint Communications Releases White Paper on Maintaining Business Continuity

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CHARLOTTE, N.C., March 17, 2016 (GLOBE NEWSWIRE) -- FairPoint Communications, Inc. (Nasdaq:FRP), a leading provider of advanced communications technology in northern New England, has developed its latest customer resource on maintaining business continuity. The white paper is titled, “How to Ensure IT Resiliency and Business Continuity.” FairPoint Communications’ latest white paper focuses on a number of relevant topics related to business continuity, including: What Causes Data Center Outages?The Impact of Power OutagesWhat Can Your Organization Do to Prevent Downtime?How to Choose the Right Data Center for Business Continuity“An unplanned outage is one of the worst things that can happen to a data center,” said Chris Alberding, vice president of product management for FairPoint Communications. According to a 2013 Ponemon Institute study, data center downtime costs the average company in the U.S. nearly $8,000 per minute. “Although we speak with many businesses who believe that data center outages are most often the result of a major natural disaster, the most frequent causes are actually driven by avoidable circumstances related to equipment, security or business continuity planning,” said Alberding. “Fortunately, businesses can take steps to minimize the risk, protect their data, and maintain business continuity. FairPoint’s new white paper helps businesses understand the causes and impact of unexpected outages. The document also provides useful recommendations for preventing downtime and selecting the right data center colocation provider.” To access the white paper, visit the company’s website at www.fairpoint.com/ensuring_business_continuity. About FairPoint Communications, Inc.FairPoint Communications, Inc. (Nasdaq:FRP) provides advanced data, voice and video technologies to single and multi-site businesses, public and private institutions, consumers, wireless companies and wholesale re-sellers in 17 states. Leveraging an owned, fiber-based Ethernet network — with more than 21,000 route miles of fiber, including approximately 17,000 route miles of fiber in northern New England — FairPoint has the network coverage, scalable bandwidth and transport capacity to support enhanced applications, including the next generation of mobile and cloud-based communications, such as small cell wireless backhaul technology, voice over IP, data center colocation services, managed services and disaster recovery.  For more information, visit www.FairPoint.com.CONTACT: Contact: Angelynne Beaudry 207-210-3079 aamores@fairpoint.com

TelStrat at Enterprise Connect

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Headquarted in Allen, Texas, TelStrat was founded in 1993 as a provider of OEM products for Nortel, Cisco, and other major telecom equipment companies. It released its first TelStrat-branded call recording solution, iDVRT, in 2000. TelStrat has continued to evolve and advance the product in subsequent years - adding new features, capabilities, and platform compatibilities, including Avaya, Cisco, ShoreTel, Mitel, BroadSoft, Siemens, and others. Doug Green, Publisher of Telecom Reseller, speaks with Dave Ditmars, Director - Mkt. Intel. & Bus. Dev. , while at Enterprise Connect about the company, what their solutions do, that they work with various vendors, trends in the industry, and a recent award. More at www.telstrat.com

Jabra at Enterprise Connect

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Jabra’s story begins with a man named C.F. Tietgen, a Danish industrial mogul who established the Great Northern Telegraph Company (GN) in 1869.   GN headsets are marketed globally under the Jabra brand. By uniting all headset operations under one brand, Jabra worked to reinforce its position as a world-leading headset supplier. Doug Green, Publisher of Telecom Reseller, speaks with Damon Williams, Channel Sales Manager for Jabra & Director, and Bill Orlansky, Channel and Strategic Alliance Marketing, while at Enterprise Connect about the company, the show, several of their solutions, and their channel partner program. More at www.jabra.com

Clarity at Enterprise Connect

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Clarity has a 20-year plus history of software development, building applications on Lync / Skype for Business. They created a simpler, feature-rich, and fully native software solution that works in perfect harmony with Lync / Skype for Business, no matter your type of architecture (on-premises, hosted, or Office 365). Clarity Connect is a robust contact center solution built exclusively and natively for Skype for Business. Doug Green, Publisher of Telecom Reseller, speaks with Jeremy Puent, Product Manager, while at Enterprise Connect about the company, several of their solutions, their integration with Facebook Messenger, and their perspective of the show. More at http://connect.claritycon.com

CXtec at Enterprise Connect

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CXtec has been helping customers reduce the cost of their technology infrastructure for over three decades with new product innovations, added support services and programs, and an unwavering dedication to keeping their network up and costs down. Doug Green, Publisher of Telecom Reseller, speaks with Patti Dwyer, Senior Regional Sales Manager, while at Enterprise Connect about the company, how they help customers save money, and what differentiates them from the competition. More at www.cxtec.com

Dialogic – Perspectives on Enterprise Connect 2016 and more

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Dialogic enables the world’s leading service providers and application developers to elevate the performance of media-rich communications across the most advanced networks. Forty-eight of the world’s top 50 mobile operators and nearly 3,000 application developers rely on Dialogic to redefine the possible and exceed user expectations. Doug Green, Publisher of Telecom Reseller, speaks with Alan Percy, Senior Director of Product Marketing, while at Enterprise Connect to get his perspectives on the show, industry trends, WebRTC, and some Dialogic news. More at www.dialogic.com

Ingate at Enterprise Connect

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Ingate Systems, a provider of Enterprise Session Border Controllers (E-SBCs) that enable SIP communications such as SIP trunking and Unified Communications beyond the protected enterprise network. Doug Green, Publisher of Telecom Reseller, speaks with Steven Johnson, President, while at Enterprise Connect about the company, what they offer the enterprise, why Ingate, and WebRTC. More at www.ingate.com

Tadiran at Enterprise Connect

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Founded in 1963 and headquartered in Petach Tikva, Israel, Tadiran employs 200 employees worldwide supporting over 100,000 customers, in organizations of all sizes, including some of the world's largest companies in various market segments across 41 countries.  Collectively their customers have more than 20,000,000 PABX ports. Tadiran offers a comprehensive family of products, including IP PBXs, softswitches, contact centers, business phones, specialized applications, and their flagship UC&C solution: Aeonix. Doug Green, Publisher of Telecom Reseller, speaks with Lindsay Kintner, VP of Product Management, while at Enterprise Connect, about the company, the cloud, flexibility of their products, and Aeonix v3. More at www.tadirantele.com

Talari – SDWAN Advantages

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With its innovative Adaptive Private Networking (APN) technology for WANs, Talari Networks has pioneered a new class of product to deliver a revolutionary approach to building enterprise WANs. APN solves the reliability and predictability issues typically associated with broadband Internet and other affordable shared IP networks by combining diverse sources of bandwidth to enable high-bandwidth WANs at radically lower cost while delivering true business quality. Doug Green, Publisher of Telecom Reseller, speaks with Kevin Gavin, CMO, while at Enterprise Connect about the company, SDWAN and the advantages therein. More at www.talari.com

Overcoming International SIP Trunk and Number Support

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Did you know that 48% of the Fortune 500 companies’ revenue is generated internationally? This means that these companies need to support their contact centers and conferencing services worldwide. With the migration to Unified Communications (UC), the challenges of implementing international DIDs and SIP trunks can be daunting. No vertical market is immune. This podcast recorded at Enterprise Connect with Hugh Goldstein, VP, Strategic Alliances at Voxbone www.voxbone.com and Gary Audin covers the Voxbone approach offering international phones numbers, DIDs, and SIP trunks. In one case, a company reduced their DID bill by 75% through using Voxbone services. Voxbone is different in their service implementation. Voxbone is a licensed carrier in most of their markets, all of the EU as an example. They operate in 55 countries. Voxbone www.voxbone.com provides telephone numbers that makes it possible to call from almost anywhere in the world. Voxbone is a leader in providing wholesale worldwide geographic, toll-free and iNum® telephone numbers. Voxbone delivers high quality inbound communications (often referred to as direct inward dialing, or DID numbers) from more than 55 countries and more than 8,000 cities. Voxbone’s SIP trunks enable Internet communications services providers, global carriers, enterprises, and national operators to extend the reach of their voice services internationally, rapidly, and at limited cost.

Agora.io at Enterprise Connect

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Agora.io provides the building blocks developers need to add high definition voice and video communication to any mobile or PC app through a simple, powerful SDK. Agora.io proprietary technology handles billions of real time communication minutes every year, which allows developers to support as many as 2,000 users in a single call. Melissa Hunter, of Telecom Reseller, speaks with Lawrence Byrd, Technology Evangelist, while at Enterprise Connect about the company and what they do. More at www.agora.io

Introducing First American Business Solutions

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First American Business Solutions (FirstABS) is comprised of a team of qualified information technology consultants who have worked with all types of organizations and businesses. Established in 2009, they recognized how the economic downturn had forced businesses to employ significant cost cutting measures. Information Technology (IT) was one area many businesses were no longer able to employ full time resources. Melissa Hunter, of Telecom Reseller, speaks with Mark Morningstar, Owner & Managing Partner, while at Enterprise Connect, about the company and what they do. More at http://firstamericanbusinesssolutions.com

Sennheiser at Enterprise Connect

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Founded in Germany in 1945, Sennheiser has been shaping the global audio industry with revolutionary technological discoveries. Their headphones, microphones and complete audio solutions are backed by reliable service offerings and committed employees, helping them earn enthusiastic customers worldwide. Melissa Hunter, of Telecom Reseller, speaks with Brian Brorsbol, Director of Product Management CC&O/PLM, while at Enterprise Connect about the company, UC mobile workforce support, and what distinguishes Sennheiser from the competition. More at www.sennheiserusa.com

Robust Unified Communications; Certified

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Every enterprise, government agency, and SMB is looking for communications solutions that reliable, scalable, and stable. Most vendors and providers proclaim they satisfy these goals. But what third party has verified that these claims are deliverable? The US Senate and the U.S. Department of Transportation think the GENBAND solutions are the mechanism to deliver Unified Communications (UC). This podcast recorded at Enterprise Connect, with Patrick Joggerst, EVP of Global Sales and Marketing at GENBAND https://www.genband.com/media-center/press-releases/genband-and-polycom-successfully-complete-joint-department-defense-0 and Gary Audin presents the values and challenges of robust Unified Communications (UC) solutions. Patrick discusses the GENBAND certification by the Joint Interoperability Test Command (JITC) and its influence on UC. JITC certification delivers the secure robust solution for those concerned with secure reliable UC such as healthcare and financial organizations. Patrick also discussed the requirements for effective operations and administration for UC. The delivery of transparent solutions using WebRTC is part of their delivery. Their solutions also deliver high availability. GENBAND https://www.genband.com/solutions/service-providers/unified-communications-uc is a leader in real time communications software solutions for service providers, enterprises, independent software vendors, systems integrators, and developers in over 80 countries. Its Network Modernization, Unified Communications, Mobility, and Embedded Communications solutions enable customers to quickly capitalize on growing market segments and introduce differentiating products, applications, and services. GENBAND’s real time communications solutions help its customers connect people to each other and address the growing demands of today’s consumers and businesses for real time communications wherever they happen to be. GENBAND’s technology is deployable in the network, on premise, or through the cloud.

Windstream names president of operations for Georgia

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LITTLE ROCK, Ark., March 21, 2016 (GLOBE NEWSWIRE) -- Windstream (NASDAQ:WIN), a leading provider of advanced network communications, today announced that Jarrod (“J”) Berkshire has been named president of operations for Georgia. In his new role, Berkshire will be based in Dalton, Ga., and oversee the nearly 450 managers and technicians who operate Windstream’s voice and broadband network in the state. There are about 620,000 households as well as thousands of businesses in Windstream’s Georgia service areas. “Windstream is committed to a network-first strategy that will give our customers the advanced communications services they expect and deserve, and Jarrod Berkshire is the right person to lead that important effort in Georgia,” said Tony Thomas, president and chief executive officer of Windstream. “He has a deep technical understanding of our statewide network and a real passion for serving our customers.” “Every customer matters, and every member of Windstream’s Georgia team is dedicated to getting it right for the people who trust us to provide critical communications services,” Berkshire said. “We know our communities because we live and work there, and we take a great deal of pride in serving our friends and neighbors.” Berkshire, a resident of Ringgold, Ga., was previously director of outside plant engineering for Windstream’s seven-state southeast region. He holds a Bachelor of Science in industrial engineering from Jacksonville State University in Jacksonville, Ala. He has been with Windstream or its predecessor company since July 2000. Berkshire’s appointment is further evidence of Windstream’s strong commitment to Georgia, Thomas said. Since 2014, Windstream has invested more than $80 million in its broadband infrastructure throughout Georgia and expects to invest an additional $38 million in 2016 to provide faster speeds, improve reliability and “future-proof” the core network, Thomas said. About Windstream Windstream Holdings, Inc.  (NASDAQ:WIN), a FORTUNE 500 company, is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. Windstream offers bundled services, including broadband, security solutions, voice and digital TV to consumers. The company also provides data, cloud solutions, unified communications and managed services to business and enterprise clients. The company supplies core transport solutions on a local and long-haul fiber-optic network spanning approximately 125,000 miles. Additional information is available at windstream.com. Please visit our newsroom at news.windstream.com or follow us on Twitter at @WindstreamNews. CONTACT: Media Contact: David Avery, 501-748-5876 david.avery@windstream.com

CoreDial at Channel Partners

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Caitlin Clark-Zigmond, VP of Product Management - UCaaS, at CoreDial Discusses CoreDial, CoreDial produts, CoreDial channel and CoreDial pricing with Don Witt of The Channel Daily News from TelecomReseller while at Channel Partners in Las Vegas Nevada. CoreDial services include: White Label ProducHosted PBX SIP TRunnking Unified Communications Conferencing Video The CoreDial target consumer is the small to medium consumer. As a part of their solution, CoreDial provides a software tool called Switchconnex that allows for: The configuration of the solution Management of the solution Invoicing once the solution is installed At CoreDial, they have one, central focus: Their Partners. It encapsulates every inch of CoreDial’s internal culture, making them who they are today. It’s never been about CoreDial. It’s about their Partners. Their support for their partners is second to none. Their experienced team endlessly strives to retain supportive talent that have grown with their company and understand the business from every angle. Because of this, their evolution from selling direct to end user customers enables them to answer any question or concerns customers may have. With a diverse knowledge of the cloud communications industry, they understand its past, present, and most importantly, are poised for its future. Their SwitchConnex platform offers unparalleled services that, combined with their exceptional people, proven processes, and innovative technology, enable their Partners to successfully sell, deliver, manage, and invoice under their own brand. Based in Blue Bell, PA, CoreDial cloud software and services enable companies to quickly and cost effectively sell, deliver, manage, and invoice for high quality, private labeled cloud communication services including hosted PBX solutions, VoIP, SIP Trunking, and Unified Communications. With no hardware or software to buy, their Channel Partners—Managed Service Providers, Value Added Resellers, and IT Solution Providers—deliver valuable end-user solutions, while creating margin rich recurring revenues and building value in their brand. http://coredial.com/

Windstream Modifies channel strategy providing more focus & support to channel partners

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Jason Dishon, VP of Enterprise Sales and Channel Chief of Windstream, discusses channel changes with Don Witt of the Channel Daily News from TelecomReseller. Windstream targets Residential, small business and Enterprise customers. Channel Streategy changes involve a Support Program which involves: Dedicated Account Management Service Order Coordinator Engineering Resources Products include: Carrier Solutions High Speed Internet Digital TV Telephony UC Windstream Corp. (Nasdaq: WIN) is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, phone and digital TV services to consumers primarily in rural areas. Windstream has more than $6 billion in annual revenues and is listed on the S&P 500 index. The company's corporate headquarters is in Little Rock, Ark. Why Windstream? Their People At Windstream, they believe happy employees create the most productive work environment. Through teamwork and a positive work environment, they ensure Windstream is a place for employees and their careers to thrive. Their Team Windstream offers a diverse working environment. They encourage people from all backgrounds to work together and produce an environment that is beneficial for their employees as well as for our business partners and customers. Their Diversity They are committed to reviewing the talents and experience of each job applicant compared to the specific job opening, without regard to race, color, religion, sex, age, national origin, disability, military status or sexual orientation. They give full consideration to qualified disabled individuals as well as Vietnam military veterans. http://www.windstream.com/siteselector/

Intelisys expands cloud offering through high powered relationships

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Andrew Pryfogle, SVP of Cloud Transformation, describes the Intelisys past and changing channel, along with announcements of major partners at Channel Partners, to Don Witt with The Channel Daily News from TelecomReseller. As a leading distributor of business communications services, including voice, data, access, cable, collaboration, wireless and cloud, Intelisys continues to bring on new and diversified Supplier Partners to better serve the needs and requirements of its Sales Partners and their business customers. Now the 2000-plus Intelisys Sales Partner Community has access to Microsoft and Google cloud offerings, along with approximately 40 other leading cloud carriers. Currently, cloud offerings make up 20% of Intelisys’ revenue, and that percentage is expected to increase in the near future, as Intelisys supports its Sales Partners in multiple ways, including: Education CloudServicesUniversity.com Financial commitment to partners Short term loans Advances on Commission Cloud Services and Complex Bids team THE INTELISYS VISION Founded in December 1994, Intelisys is widely regarded as the industry’s leading Technology Services Distributor of telecommunications network and cloud services in the channel. The company has built a solid reputation with its Sales Partners, Supplier Partners, and end-user customers as a successful and high integrity company that protects its relationships and exists to serve their needs and the needs of their customers. Today, Intelisys is focused on empowering and educating the independent sales channel by assisting business telecom and cloud technologies customers in making informed choices about services, technology and cost savings; increasing their purchasing power; protecting their contracts and increasing their revenue opportunities. Intelisys delivers the best carrier neutral solutions to end-user customers through its Partner community – an elite nationwide network of telecom sales and consulting professionals. THE INTELISYS MISSION Intelisys is the leader in selling business telecommunications services through the independent sales channel. They strive to deliver exclusive advantages and prestigious affiliations to top producing Sales Partners and Supplier Partners. Their goal is to optimize the independent sales channel experience and to raise the standards of how business telecommunications services and cloud services are bought and sold – for the benefit of their Sales and Supplier Partners and, ultimately, for the benefit of their end-user customers. More at www.intelisys.com

Introducing Alsbridge

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Alsbridge helps clients utilize cost-effective and value-added sources for IT infrastructure services, network carrier services, hardware/software, application support and development, business processes, and cloud services globally. Doug Green, Publisher of Telecom Reseller, speaks with Emmanuel Moss, Managing Consultant, about the company, what they do, and the 5 greatest challenges of network transformation (E.G. business alignment, strategy, roadmap, detailed business case, sourcing). More at www.alsbridge.com

Plantronics – Blackwire 215/225 Headset

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Plantronics was founded in 1961 when two airline pilots set out to invent an alternative to the conventional headsets of commercial aviation. Since then, Plantronics was the first headset in outer space, when astronaut Wally Schirra chose to use the MS50 for the Mercury mission, adapting the lightweight model to fit inside his helmet and Neil Armstrong walked on the moon uttering the legendary words: "That's one small step for man, one giant leap for mankind" through a Plantronics headset. The recently released Blackwire 215/225; an affordable, wired headset is the latest addition to the Plantronics Blackwire family of headsets. Doug Green, Publisher of Telecom Reseller, speaks with Robert Manassero, Product Marketing Manager, about this new headset. More at www.plantronics.com
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