Listen to the Voice of Telecom – the Voice goddess provides IVR etiquette, suggestions and more about office IVR.
Allison Smith, CEO of The IVR Voice speaks to Don Witt of the Channel Daily News from Telecom Reseller about the beginning of her company and provides many IVR tips for improving the employee and customer IVR experience.
Just for reference, The IVR Voice website has about 50 major corporations listed on her home page. I know there are many, many more companies for which she has provide her voice over services.
Allison is a female voice over artist with professional experience and offers services which include recording:
Telephone voice messages,
IVR voice prompts,
Asterisk voice prompts,
Voice over servicesand narration, and
Professional voice recording.
Chances are, you’ve already heard Allison Smith.
Voice talent Allison Smith offers a variety of voice over services, including voicing, engineering and producing a huge number of voice applications you hear everyday –IVR voice recordings (Verizon, Cingular, Sprint, Vonage, Bell Canada), commercials (radio, TV, and internet), in-store announcements, surveys, call center prompts, documentary voice over narration, kiosk self-serve prompts, telephone voice prompts, talking toys, animation voice over recordings – virtually any voice application you can think of – Allison has done it… and can do it for your company.
You can also order Allison’s voice-over services online at: theivrvoice.com
Listen to the Voice of Telecom
↧
↧
How Avotus Helps Managers Manage: A Podcast
IT and CIO/CFO managers no longer have to Fly-by-the-seat-of-their-pants – analytics and Asset controls provide vital information to fly on course
In this podcast, James Martino, CEO of Avotus, describes how the Avotus technology can provide Call Accounting for over 130 PBX models while the UC9 analytics software provides visibility into the network for managers to understand what is occurring down to the employee level to Don Witt of The Channel Daily News from TelecomReseller.
James goes on to describe how a partnership with TrustSphere integrates Avotus analytics with TrustSphere email information to provide robust analytics that allows management to validate the forecast funnel, identify the key players in the organization managing accounts as well as providing information about who are key players during M & A activity.
Lastly, their ITAM Robot provides accurate, electronically verified and always current inventory of all Telecom & IT Assets utilizing their ITAM Robot Software. This is software takes inventory and matches the inventory to the contract and to the invoice while providing geo location information.
With more than 30 years of industry experience, Avotus is the award-winning provider of Intelligent Communications Management (ICM) solutions. ICM solutions enable users to optimize and manage their critical investments in telecom and technology. ICM is Avotus’ Intelligent approach to managing wireline and wireless assets. Oftentimes, Avotus’ ICM lifecycle can be deployed in a manner that allows each engagement to self-fund the next, while putting cash on the client’s bottom line at each step. ICM solutions include: Enhanced Usage Reporting (EUR), Expense Management (EM), Intelli-Sourcing and Wireless. Avotus and its partners serve more than 1,000 clients in North America and around the world, many of which are industry-leading Fortune 5000 customers.
Avotus delivers:
• “Data” for informed decision-making
• “Visibility” into your network
• “Savings” both immediate and long-term
↧
The Revolution Arrives In HR: A Podcast
Cisco Calls It Breaking HR
For thirty years Yorktel has been making the complicated simple by making sure that users get products that are functional and simple to use. Yorktel, a video managed services and cloud provider, is bringing their technology revolution to an enterprise department that until now has not always been in the vanguard of change: human resources.
In this podcast Denise Lage, Vice President of the Global Unified Communications Strategy, describes Yorktel’s work with Cisco, in what Cisco is describing “Breaking HR”, tying together Yorktel’s Next Gen Workplace efforts and what is being promoted by Cisco’s “Chief People Officer.”
The possibilities are critical to companies who need to stay up with generational changes occurring as a new wave of workers bring a radically different set of expectations and point of view to the workforce. Since every company is only as good as its talent, this podcast deals with technologies that will help IT managers work with their HR teams, and other departments, to keep their organization ahead of the times.
Visit yorkel.com to learn more
↧
AudioCodes Leads the Way on “Smart” Migration
“We are the VoIP company from A to Z” says Barry Spielman, Director Marketing Operations, of AudioCodes. In this podcast, Spielman describes to Telecom Reseller publisher Doug Green how AudioCodes is striving to offer the IT and UC communities a “smart” path to migration, allowing users to make the journey with maximum functionality and limited or no disruption.
Mindful that customers often have sprawling networks in many states of technological development, AudioCodes is offering products that offer customers flexibility as PSTN sunsets and is replaced by on prem all IP approaches and/or cloud, and federated postures.
In our podcast we touch on AudioCodes Cloud Bond 365, a complete Skype for Business enterprise voice solution for Office 365 customers, designed to simplify Skype for Business deployments and the Smart Cloud Transformation concept, of how AudioCodes is helping companies make the journey. AudioCodes success stories in this field include firms such as Deutsche Telekom (DT) (see Deutsche Telekom Selects AudioCodes for DeutschlandLAN SIP-Trunk Project)
Learn more at www.audiocodes.com and migration stories here, and catch Barry’s blog.
↧
The Virtual SBC
By Gary Audin
If the Session Border Controller is really software, then why the single purpose hardware solution? In this time of virtualization shouldn’t the SBC be virtualized? How can you have Network Function Virtualization (NFV) if the hardware is dedicated to only the SBC function?
Ashish Jain, Director of Solutions Marketing at Genband www.genband.com and Gary Audin discuss the software only approach to the SBC in this podcast recorded at Genband’s Perspectives 16 conference. The NFV approach allows the deployment of the SBC function in minutes. The software approach allows competitive hardware selection. The SBC can be a cloud service offered to the enterprise, SBCaaS as a managed service. The NFV approach offers better business continuity and more efficient hardware resource allocation.
GENBAND is a global leader in real time communications software solutions for service providers, enterprises, independent software vendors, systems integrators, and developers in over 80 countries. Its Network Modernization, Unified Communications, Mobility, and Embedded Communications solutions enable customers to capitalize on growing market segments and introduce differentiating products, applications, and services. The company’s comprehensive solutions suite empowers its customers to enrich their service offerings with real time contextual communications, providing a richer, more engaging user experience.
For more information, visit www.genband.com
↧
↧
NFV, Ultimate Network Flexibility
By Gary Audin
Traditionally hardware has been assigned to specific network functions. What if there is a failure? What if the traffic requirements change in real time? Are all the network hardware components used efficiently? How does the network change as users and customers are added or deleted? The ability to keep up with varying network requirements in real time requires a software not a hardware approach. This is the reason for Network Function Virtualization (NFV).
Sanjay Bhatia, VP for Solutions and Marketing Strategies at Genband www.genband.com and Gary Audin discuss the functions, deployment, benefits, and values of Network Function Virtualization (NFV). This podcast was recorded at Genband’s Perspectives 16 conference. NFV deliver agility to the network by treating the community of hardware machines as a total resource. This is beyond virtualization within a machine. Software Defined Networking (SDN) is the complimentary method for driving and managing NFV. If you want to know more about NFV and its impact, this is the podcast for you.
GENBAND is a global leader in real time communications software solutions for service providers, enterprises, independent software vendors, systems integrators, and developers in over 80 countries. Its Network Modernization, Unified Communications, Mobility, and Embedded Communications solutions enable customers to capitalize on growing market segments and introduce differentiating products, applications, and services. The company’s comprehensive solutions suite empowers its customers to enrich their service offerings with real time contextual communications, providing a richer, more engaging user experience.
For more information, visit www.genband.com
↧
Rapid Application to Service with Kandy Wrappers
By Gary Audin
When communications was all run by hardware, adding new services took time, 18 to 36 months. Too long in today’s market. If enterprises and service providers want to capture more market, they need to react and respond to changes and new ideas rapidly. Instead of writing applications for an API, what if you could call on a software wrapper that delivers what you need and then you can add to it to differentiate your offering in the market. This is done for Unified Communications through Kandy wrappers www.kandy.io.
Carl Baptiste, SVP Unified Communications Solutions at Genband and Gary Audin discuss how Genband is delivering solutions for service providers, resellers, and enterprises that can create and deploy new applications within communications rapidly with low rick and low investment. Rapid development allows for the testing of a new service rapidly determining if it sells well or not like visual IVR. If not, then the service can be modified quickly in response to market forces.
GENBAND is a global leader in real time communications software solutions for service providers, enterprises, independent software vendors, systems integrators, and developers in over 80 countries. Its Network Modernization, Unified Communications, Mobility, and Embedded Communications solutions enable customers to capitalize on growing market segments and introduce differentiating products, applications, and services. The company’s comprehensive solutions suite empowers its customers to enrich their service offerings with real time contextual communications, providing a richer, more engaging user experience.
For more information, visit www.genband.com
↧
Avery Dennison Aligns with AOTMP Telecom Management Best Practices Methodology
INDIANAPOLIS, May 24, 2016 (GLOBE NEWSWIRE) -- AOTMP is pleased to announce Avery Dennison’s alignment of its Efficiency First® Framework and methodology, a disciplined and best practice approach for managing a fixed and mobile telecom environment. The partnership objective is to build a high-performance, best-in-class telecommunications environment that will become a strategic asset used to drive business growth within the global organization. As part of the Efficiency First® Certification Program, a comprehensive baseline was established to identify technical, operational and financial improvement opportunities; and ongoing optimization activities will assist in alignment with the Efficiency First® Framework. Its telecom environment was then measured and benchmarked against the AOTMP Efficiency First® Performance Index, which evaluated over 750 potential points of inefficiency as well as 300 performance and opportunity identification measures. "Avery Dennison was experiencing policy and process deficits in its telecom environment. In each of the over 50 countries, there seemed to be a different approach for managing telecom costs, services, assets and technology,” stated Tim Lybrook, CEO of AOTMP. “This made it difficult for the organization to have visibility, achieve accountability and effectively manage its telecom environment.” “AOTMP drew back the curtains on our telecom practices and dove into the weeds with us," said Chris Zafirson, Director of IT Finance at Avery Dennison. “AOTMP has seen so many environments like ours that it was very easy for them to drill right in, pinpoint the points of failure and determine what we needed to address first.” Less than a year ago, Avery Dennison described its telecom environment as “very, very fragmented, and lacking alignment on most policies.” Almost a year and a half later, its telecom departments operate nothing like they did before. In the past, measuring its global telecom environment was unthinkable; today, it is a reality. The organization now has a roadmap to building an aligned and efficient telecom environment that is transforming beyond a necessary expense to an asset that will drive business results. ABOUT AOTMPAOTMP is an information services company that assists organizations in taking their fixed and mobile environment to a greater level of performance, and helps telecom vendors achieve excellence in creating value for their clients. Using information and analytics to drive efficiencies, performance and productivity, business solutions are based on the patented Efficiency First® Framework which drives adoption and utilization of industry standards and best practices to create a high-performing telecom management ecosystem. AOTMP’s clients represent $24+ billion in annual telecom spend and include 100+ of the Fortune 500, small and medium businesses, public sector organizations and industry suppliers. For more information, visit aotmp.com. ABOUT AVERY DENNISONAvery Dennison is a global leader in labeling and packaging materials and solutions. The company’s applications and technologies are an integral part of products used in every major market and industry. With operations in more than 50 countries and 25,000 employees worldwide, Avery Dennison serves customers with insights and innovations that help make brands more inspiring and the world more intelligent. Avery Dennison Corporation (NYSE:AVY) is a Fortune 500® company with $6 billion in sales. For more information, visit averydennison.com.CONTACT: MEDIA INQUIRIES:
Lori Wildman
Senior Marketing Manager, AOTMP
Tel: +1.317.275.7206
media@aotmp.com
↧
MASS Communications Deploys Dedicated Private Networking Solution for Oppenheimer & Co.
NEW YORK, May 24, 2016 (GLOBE NEWSWIRE) -- MASS Communications announced today that Oppenheimer & Company, Inc. has selected MASS to support a new web-content filtering solution for 29 of the company’s 85 branch offices. Each location required a dedicated data circuit, and MASS Communications is providing Internet circuit selection and management for those locations.The solution enables Oppenheimer & Co. to directly connect to a cloud-based security platform.“We designed and deployed a private tunnel strategy. The network delivers circuits directly from a security platform to Oppenheimer & Co., in a flexible solution that has led to enhanced security and much lower telecom infrastructure costs for Oppenheimer & Co.,” says Darren Mass, CEO of MASS Communications.MASS provided its managed service solution for these locations and implemented full network monitoring. Without MASS’s multi-vendor solution, Oppenheimer & Co. would have had to contract with multiple broadband companies depending on the local service provider for each office. “Oppenheimer & Co. would have also had to increase their IT headcount in order to manage the deployment, aside from multiple contractual relationships and countless disparate invoices. MASS is able to deliver all the requirements, while maintaining a single point-of-contact for deployment, support and invoicing,” Mass says.David Hwang, Network Manager, says that Oppenheimer’s IT data needs were outpacing what their current private networking solution could handle.“We needed a more cost-efficient way of delivering the speed and performance expected in today’s world,” he says. “Not only does MASS Communications communicate and scout out the local ISP providers for us in different regions in the U.S., but they also managed the whole process from test and turn-up, to even providing NOC services. MASS Communications’ service has proven to be of great value and has fit our requirements perfectly.” Hwang adds that the solution is generating an average savings cost of 83%.ABOUT Oppenheimer & Co.Oppenheimer & Co. Inc. (Oppenheimer), a principal subsidiary of Oppenheimer Holdings Inc. (OPY on the New York Stock Exchange), and its affiliates provide a full range of wealth management, securities brokerage and investment banking services to high-net-worth individuals, families, corporate executives, local governments, businesses and institutions.ABOUT MASS CommunicationsMASS Communications, a leading connectivity and telecom management provider, takes a consultative approach to deliver a full suite of voice, data, risk management and security solutions. Founded by engineering innovators, MASS designs custom networks with best-in-class carriers across an international footprint. The New York-based Competitive Local Exchange Carrier made the Inc. 500|5000 List for three years running in 2013, 2014 and 2015. MASS received the 2015 SmartCEO New York Top 40 Company Cultures Award and was ranked 22nd in Crain’s Top 100 Best Places to Work in NYC.For more information, visit www.masscommgroup.com or call (866) 791-MASS (6277)CONTACT: Media Contact:
Rosie Pottebaum, Director of Business Development
MASS Communications
Telephone: 212.201.8032
E-mail: PR@masscommgroup.com
↧
↧
AdTronAir, Powered by Nodify, Announces A Solution Designed to Speak to the Biggest Source of Airport Customer Dissatisfaction– Long Lines and Extensive TSA Wait Times
NEW YORK METRO, N.Y., May 26, 2016 (GLOBE NEWSWIRE) -- via PRWEB - According to DHS secretary, Jeh Johnson, one of the biggest problems TSA faces is traveler dissatisfaction over long security lines and unpredictable wait times. AdTron designed the patent pending Air Node System to solve this problem. AdTron Air's Nodes allow the Airports to measure, calculate and report to airport passengers the real time line lengths and wait times. Providing travelers with the data they need to navigate and respond to these conditions, results in a better overall airport experience. DHS Secretary Johnson himself recently stated: "Security line waits are inevitable. We encourage people to have the appropriate expectations when they arrive at airports." AdTron's Air Nodes let operators set and maintain these passenger expectations by providing them with accurate and granular information on lines and associated wait times. And with the heavy summer travel season approaching and line wait times expected to rise, having access to accurate and timely information is critical for passengers and operators.
AdTron designed Air Nodes to let airport operators and their service providers (including the TSA) understand and manage customer flow. Powered by the Nodify™ technology, AdTron monitors all smartphones, tablets and laptops that are present on the site. It then processes this data to generate anonymous reports on passenger locations and movement patterns. The System passively collects, processes and reports traveler data. Air Nodes can be deployed indoors and out monitoring any sector of the property e.g. security check points, baggage claim, ticket counters, shuttle buses, garages, parking aprons, and wait areas.The System respects all federal and state privacy and data laws and no special app or action is required by a user in order for the AdTron Air Nodes System to comprehensively monitor and report.
An informed traveler is a more satisfied traveler and satisfied travelers spend more. Air travel is filled with checkpoints and challenges and efficiently moving travelers and visitors requires operators to know where people are, at what times and where they are going. AdTron answers these questions in real time with secure and reliable metrics. AdTron allows operators to calculate, manage and report on navigation times within the entire airport property providing airport operators and entities like the TSA with the location, duration and directional movement of travelers. This allows them to immediately respond to changing conditions and to proactively allocate staff and resources. This operational intelligence delivers cost savings, improved property performance and creates better informed passengers who are more satisfied because they have the data they need to manage their travel experience effectively. Properly managing passenger flow and keeping travelers informed has a direct and measurable impact on traveler spending. A recent JD Power North American Airport Satisfaction Survey, passengers with high levels of satisfaction within an airport facility report that they will spend up to 45% more dollars in the property's retail shops and restaurants on each visit than the average traveler.
About AdTron Air Networks: AdTron Air Nodes are powered by Nodify. The System is s an integrated real-time platform for, measuring calculating and reporting on smartphone traffic, including Android, Windows and other devices, at any location with ability to engage customers with relevant and timely offerings.
Contacts
Elizabeth Powers-Trupp
ept(at)nodify(dot)biz
Nodify Networks, Inc.
US: +1 631 823 1100
This article was originally distributed on PRWeb. For the original version including any supplementary images or video, visit http://www.prweb.com/releases/2016/05/prweb13439479.htm
CONTACT: Nodify Networks Inc.
Elizabeth Trupp
ept@nodify.biz
+1 631 823 1100 Ext: 2
↧
The Hospitality Phone Moves On
By Gary Audin
Don’t dismiss the hotel or hospital room phone. It does more than you think. How about Bluetooth connectivity? Need a USB charger? Want to listen to streaming music? New generation hospitality telephones do everything that you expect and more. For the guest, there are new forms of service access as well as emergency services. 911 is still important. You can have a 911 button for instant emergency access on the phone. For the hotelier, there are new revenue streams. Good hotel service and amenities produce loyal customers by providing the right desktop telephone.
David Johnson, Senior Sales Director for Cetis www.cetis.com and Gary Audin discuss the hospitality telephone market in this podcast recorded at the NEC Advantage conference. The discussion covers the range of telephone capabilities and their impact on the guest and the hotelier.
Cetis, Inc., www.cetis.com formed through the 2006 merger of Scitec and TeleMatrix, and the 2009 acquisition of Teledex assets, designs and manufactures a broad range of analog and VoIP hotel phones. In 1982 they introduced Teledex Diamond Series, the first hotel phones with programmable guest service keys and a customizable faceplate area. Today, Diamond Series continue to be recognized as the most popular hotel phones in the world. Since 1982, hundreds of Cetis channel partners have installed more than 30 million Cetis hotel phones at 100,000 locations globally.
↧
Cloud and UC, a Marriage
By Gary Audin
The interest and migration of Unified Communications (UC) to the cloud has grown rapidly. In the past, there were multiple servers, one or more per media. There are still multiple identities for a single user. The cloud can make these problems transparent to the user. The lack of standards, especially for identification can hamper the use of UC because there is little federation among UC platforms. Working with a common cloud service can mitigate these problems.
Greg Zweig, Director, Solutions Marketing at Genband www.genband.com and Gary Audin discuss the movement to the cloud for UC and its attractions in this podcast recorded at Genband’s Perspectives 16 conference. Greg speaks to the issues surrounding the support of a UC premises solution. He points out that the time-to-service can be lengthy and specialist staff are necessary for an on premises system. The specialized staff is also retiring with few trained as replacements. The cloud reduces both issues. The Fring alliance https://www.genband.com/media-center/press-releases/genband-fring-create-massive-over-top-ott-alliance-global-communications among service providers reduces the user identity problem.
GENBAND is a global leader in real time communications software solutions for service providers, enterprises, independent software vendors, systems integrators, and developers in over 80 countries. Its Network Modernization, Unified Communications, Mobility, and Embedded Communications solutions enable customers to capitalize on growing market segments and introduce differentiating products, applications, and services. The company’s comprehensive solutions suite empowers its customers to enrich their service offerings with real time contextual communications, providing a richer, more engaging user experience.
For more information, visit www.genband.com
↧
Kandy; Platform Communications as a Service (PCaaS)
By Gary Audin
You want to build revenue. You want to accelerate time-to- market for new services. You want to embed communications in for example, Enterprise Resource Planning (ERP) or in a sales application or remote healthcare application, what next? Constructing these on top of a PCaaS reduces up-front costs and lowers risk. You can also reduce your cash flow if your PCaaS is a pay as you go model. Even if the new application is unsuccessful, it is much easier to modify with a PCaaS and the lost revenue is limited.
Dr. Natasha Tamaskar, VP and Head of Cloud Strategy at Genband https://www.kandy.io/ and Gary Audin discuss what a PCaaS is and how its cost model and agility make it attractive to service providers and enterprises. She speaks about the marketing and sales staff enthusiasm for PCaaS but she also points that the sales and marketing staffs have to modify their mind sets to take advantage of the rapid time-to-market capabilities. She also discusses how Kandy is adaptable to cultural and geographic conditions that may favor text over voice or may limit the use of video.
GENBAND is a global leader in real time communications software solutions for service providers, enterprises, independent software vendors, systems integrators, and developers in over 80 countries. Its Network Modernization, Unified Communications, Mobility, and Embedded Communications solutions enable customers to capitalize on growing market segments and introduce differentiating products, applications, and services. The company’s comprehensive solutions suite empowers its customers to enrich their service offerings with real time contextual communications, providing a richer, more engaging user experience.
For more information, visit www.genband.com
↧
↧
Noise cancellation and comfort critical to productivity: Sennheiser
Studies are showing a connection between productivity and sound. As modern office abandon cubicles and walls, and the office is often a modified bedroom, noise is a growing issue at work. This means workers are increasingly looking for noise reduction both in what they are experiencing and in what they would share during a call. One study found that productivity gains of 8 to 38 %, stress reduction of up to 27 %, and job satisfaction increases of 125 to 174 % when some form of “sound masking” is applied.
In this podcast Bill Whearty, Vice President, Sales and Marketing Contact Center and Office for Sennheiser Electronic walks us through what Sennheiser is offering the Unified Communications space in terms of products that help both the workers and their customers. Whearty also talks about Sennheiser’s DevConnect partnership with Avaya and the importance of using products designed for Avaya compatibility for users of Avaya and Avaya Legacy platforms.
Visit http://en-us.sennheiser.com/headsets
↧
Solving the Hybrid UC&C Service Equation
By Gary Audin
You have an on-premises system, and are augmenting it with cloud UC&C services. Or, you may be migrating to UC&C cloud services which have distinct economic and operational advantages. In either case, you will have to manage two platforms that service your users within a hybrid environment. These platforms have different management interfaces, different dashboards, different analytics, and deliver services differently, presenting challenges to your operations staff. But, your users don’t care how you deliver UC&C, they want one uniform and seamless operation, anytime and everywhere. How do you deliver the expected user experience?
This EDUcast focuses on the issues, challenges, and solutions required to successfully manage hybrid UC&C. Perry King, Director of Product Management for Tone Software www.tonesoft.com and Gary Audin discuss the operational problems, along with the visibility and control necessary to manage the evolving hybrid UC&C architecture in this EDUcast.
What you will learn in the EDUcast:
Why Hybrid UC&C?
Hybrid’s Impact on Operations
Delivering Service Assurance
Analyzing Solutions
Real Time Knowledge and Analytics
ReliaTel by Tone Software www.tonesoft.com ensures top Unified Communications and Collaboration quality, performance and service levels for today’s hybrid business communications environments. The ReliaTel UC&C Management software incorporates deep-dive VoIP QoS analysis and call quality assurance with comprehensive, platform-agnostic, UC&C performance and infrastructure management.
Watch the ReliaTel video
See a live demo
↧
Windstream expands metro fiber network in Nashville
NASHVILLE, Tenn., June 03, 2016 (GLOBE NEWSWIRE) -- Windstream (NASDAQ:WIN), a leading provider of advanced network communications, today announced a major expansion of its advanced metro fiber network in the Nashville area. Windstream’s expansion will provide the area’s growing business community with world-class fiber and fixed-wireless infrastructure that connects even more local data centers and commercial buildings with Windstream’s high-speed, highly available nationwide fiber network. “This is a big, ambitious project that will have a major economic impact on Nashville, and we are proud to be supporting the city’s business community in this important way,” said Eric Warren, regional president of enterprise sales for Windstream’s south region. “Today’s announcement reflects a significant investment that Windstream is making to expand its network of connected buildings in the Nashville area, which will help to ensure that it is one of the best-connected cities in the country.” Windstream’s expansion of its local metro fiber network and the addition of fixed wireless service will connect the company’s national fiber network to major data center complexes and commercial buildings in Nashville, including the Downtown, West End/Elliston Place, Midtown/Vanderbilt, Green Hills, Brentwood, Airport/Donelson and Cool Springs areas. This expansion will connect companies directly to major markets across the country, and it also will enable business customers to utilize the enterprise-class data, voice, network and cloud services that Windstream customers in other major markets use as the foundation of their technology strategy. “The secret is out about Nashville, and we have become one of most-attractive and fastest-growing cities in the country,” said James V. Hunt, Jr., co-managing director and co-owner of Nashville-based Benefit Communications Inc., a Windstream customer. “That growth has presented some challenges, though, and many local businesses have felt ignored by some of the largest network providers. Windstream’s fiber and fixed wireless expansion in the Nashville area will help businesses like us have faster, more reliable and more affordable access to last-mile connectivity.” The Windstream expansion increases both the footprint of the company’s network and the services that are available to local customers – including fixed wireless service, unified communications, managed services, network security, business continuity, network solutions and cloud services, all of which are provided with the support of a truly local team. Windstream is expanding local metro fiber networks across the country as part of an initiative that will support customers in the banking, financial services, legal services, education, healthcare, government, hospitality and retail industries, among others. Additional fiber expansions in markets such as Atlanta, Minneapolis, Chicago, Cleveland and Philadelphia are planned throughout 2016. For more information on Windstream and the company’s Nashville network expansion, visit windstreambusiness.com. About WindstreamWindstream Holdings, Inc. (NASDAQ:WIN), a FORTUNE 500 company, is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. Windstream offers bundled services, including broadband, security solutions, voice and digital TV to consumers. The company also provides data, cloud solutions, unified communications and managed services to business and enterprise clients. The company supplies core transport solutions on a local and long-haul fiber-optic network spanning approximately 125,000 miles. Additional information is available at windstream.com. Please visit our newsroom at news.windstream.com or follow us on Twitter at @Windstream. CONTACT: Media Contact:
Wendy Wiedenbeck, 720-529-7648
wendy.wiedenbeck@windstream.com
↧
pathSolutions Charts Path To QoS
In a UC comnuntiy that has become perhaps too comfortable with "bad" VoIP, pathSolutions is leading an all out effort to inform and educate IT professionals about the issue, and to supply them with a solution. In this podcast Tim Titus walks us through how three presentations at this week's Avaya Engage, a recent report his company is making available and discusses in general how quality issues can impact a whole business. Here's a spoiler alert: the solution isn't necessarily throwing "gobs" of bandwidth at the problem.
↧
↧
UC; the Complete Package
Do you want a vendor specific or vendor neutral Unified Communications solution? In today’s environment you want a software defined solution not based on a specific hardware platform. Therefore you need to find software that is interoperable with any platform. Wouldn’t it be great to move the same software and user experience to new hardware as you retire the old hardware or scale to a larger operation.You should have a call control agnostic solution.
Hardy Myers, CEO and President of AVST www.avst.com and Gary Audin discuss software only UC solutions in this podcast recorded at the NEC Advantage conference. Hardy speaks of the trend of software UC solutions and their flexibility to operate on many platforms.
UC solutions should include flexible and secure unified messaging, speech-based call processing, contextually aware personal assistant, powerful UC mobile clients, and advanced notification and information access solutions that integrate with the databases of your organization.
The broadest interoperability suite in the communications industry serves as the foundation of our best-of-breed UC solutions. By connecting new and existing communications technologies, AVST facilitates the migration of your enterprise to the Cloud, IP, and Microsoft Skype4B. AVST maintains relationships with virtually all of the major premise and cloud communications technology providers to ensure that your UC solutions and your business are always “future-proofed.”
See more at: http://www.avst.com/company/index.asp#sthash.fLk1vRf2.dpuf
↧
Your Face is Your Password
Are you looking for an efficient and user-friendly video analytics solution that can identify people and objects, monitor behaviors, and flag unusual actions? Software can automatically detect suspicious behavior such as intrusion detection, loitering, suspicious object detection, movement, crowd surveillance, an injured person, and running detection. The human becomes an information source. You can go further and include identifying a person or vehicle or object. Video analytics software can be applied to automatic behavior detection in law enforcement and disaster situations. Video analytics can complement the data collected from Internet of Things devices to complete the analysis.
Watch video below and listen to podcast at bottom.
Kurt Jacobs, Director IoT Solutions for NEC www.necam.com and Gary Audin discuss the use video analytics in the IoT environment at the NEC Advantage conference. Kurt demonstrated a video analysis tool that can be used in a multiple number of situations such retail customer surveillance, to sell a product/service or criminal activity, law enforcement, and identification. He goes on to discuss the IoT market which is bigger for industrial and enterprise applications that the consumer market. I thought one of the best uses was to apply facial recognition as your password.
Under the brand statement, "Orchestrating a brighter world," NEC Group is focusing on Solutions for Society businesses that utilize the strengths of ICT to create the social value of safety, security, efficiency, and equality that is necessary for people to live more prosperous lives. NEC provides IT solutions to meet private-sector demand, centering on manufacturing and retail/services, while launching new services to help create new value for customers. NEC accelerates development in retail distribution infrastructure in particular, both in Japan and overseas. Watch a video “Common video analysis platform for efficient video surveillance” http://www.nec.com/en/global/onlinetv/en/event/video_analysis.html
↧
A Rajant Kinetic Mesh
Rajant expands operations into the coal country of Eastern Kentucky while helping employ interns, retrained coal workers and obtaining costs lower than those from China
Rajant’s CEO, Bob Schena, explains the process of moving manufacturing operations to eastern Kentucky to establish a manufacturing facility with lower costs than China to Don Witt of The Channel Daily News from TelecomReseller. Bob describes the process of his introduction to eastern Kentucky and how the evaluation process evolved. The Morehead State University was influential in the decision since they have a state of the art technology and science department as well as having programs available for retraining of local coal workers.
MOBILITY
A Living Network™ Infrastructure.
What is a Living Network™ infrastructure? It’s ever-evolving to meet new or changing business and connectivity demands. Rajant makes Living Network™ infrastructure possible with its Kinetic Mesh™ network, creating a fully mobile wireless network that dynamically reacts to and optimizes for physical surroundings and frequency availability – all in real-time.
PRODUCTIVITY
Create the Network that Works for You.
A Rajant Kinetic Mesh™ network provides much more than connectivity – it brings mobility, performance, reliability, and flexibility that is unmatched by other broadband and mesh offerings, turning your network into a strategic, highly productive asset.
AGILITY
Adapt Seamlessly to Changing Environments & Demands.
Rajant Kinetic Mesh™ networks optimize coverage between all fixed and mobile assets, even as network characteristics change – whether nodes are added, subtracted, or dynamically shifted across large areas, it adapts to ensure your data remains highly available.
http://www.rajant.com/
↧
More Pages to Explore .....
